Privacy Statement

North American Merchant Services, Inc. has created this privacy statement in order to demonstrate our commitment to privacy.  This Privacy Statement covers the following entity; North American Merchant Services, Inc., referred to as "we," "us," and "our" throughout this statement. 

We are committed to protecting our customers' personal and financial information. In the course of providing merchant non-cash processing products and services, we need to collect and maintain certain nonpublic personal information. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it. 

We do not disclose any nonpublic personal information about our customers or former customers to any nonaffiliated third parties, except as described below. 

What types of nonpublic personal information do we collect?

When you apply for, open, or maintain a merchant or partner account with us, or when you apply for a financial product or service, we collect the following types of information: 

  • Information you provide online and on applications or other forms, such as your name, address, Social Security number, date of birth, business history and processing history
  • Information about your transactions with us, such as your processing history and banking history
  • Information about you from consumer-reporting agencies and business-reporting agencies 

To what types of entities do we disclose nonpublic personal information?

We may disclose information about you to companies that service, maintain, or process for us your transactions and accounts.  We do not disclose nonpublic personal information about former customers to anyone, except as permitted by law or to cooperate with regulators or law enforcement authorities.

We may also disclose information that we collect from you such as your name, contact information, and customer relationships with us to nonaffiliated third parties that perform services, such as marketing or market research, on our behalf. For example, we may provide your name, address, phone number, and/or e-mail address to vendors who send our e-mail or regular mail. 

We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.

In addition, we disclose nonpublic personal information to nonaffiliated third parties, as permitted or required by law or to cooperate with regulators or law enforcement authorities. These parties include government/regulatory organizations, such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC), as well as any of the securities exchanges and states we are registered with and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted. 

We will not sell your personal information to third-party marketers or any other entity for any purpose without your consent.  

How can customers access and update their nonpublic personal information that we collect?

We take measures to ensure that customers' nonpublic personal information is accurate and up-to-date. You can also access and update certain nonpublic personal information that we collect about you. To make corrections please call our toll-free support number (888) 256-6267.